Policy

To rent our products, please submit your order via our website or email us at reign.rentalsllc@gmail.com and we will be in touch within 48 hours. Please ensure that email address and contact information are accurate, to allow us to get in touch with you.

We require $100 security deposit on all hires. This will be returned within 48 hours after rental items are inspected and in working condition. The security deposited must be paid prior to collection/ delivery of rental items.

All rented items must be returned in good working order, any damaged or stained items are subjected to a repair or replacement fee. In the occasion that an item is damaged or lost due to the actions of event attendees or of staff not employed by Reign Rentals. The customer agrees to pay for all repair or replacement, up to the full value of the lost or damaged items, including shipping and handling.

Reign Rentals will provide payment options once invoice is sent out via email.